These Terms of Use (“Terms”) govern your access to and use of the https://hithoot.com website and all related apps, tools and services (the “Service”), operated by HIT HOOT (“HIT HOOT,” “we,” “us” or “our”).
By making an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Acceptance And Eligibility
You must be at least 18 years old, and able to agree to these Terms for yourself or for the school, team, church, venue or business you sign up for.
2. What HIT HOOT Does
HIT HOOT brings your cameras in (BEAMS), lets you mix them with your OVERLAY in the cloud (AIR), and sends your show to the platforms you choose (STREAMS), with STUDIO for your computer in the BOOM package. Your viewers watch on those platforms, not on HIT HOOT.
3. Your Account And Your Team
You are responsible for your account, everyone you add to your team, and everything done with your stream keys, BEAM codes and STREAMS. Keep them private, and tell us at once if you think someone else is using them.
4. What You May Stream
- Only what you have the right to stream. You must own the event or have the organizer’s permission, and the rights to any music or footage in it.
- No nudity or sexual content of any kind.
- No violence or gore beyond the normal contact of the sport or event being shown.
- No hate or harassment: nothing that attacks people for who they are.
- Nothing illegal, and nothing that puts minors at risk. Streams of youth events must follow the school’s, league’s or organization’s own rules on filming minors.
You keep ownership of your shows and grant HIT HOOT the right to receive, record, process and send them as the Service needs to. A channel that breaks these rules can be suspended or closed.
Copyright And Acceptable Use Complaints
If you believe a show sent through HIT HOOT uses your copyrighted work without permission, or breaks the rules above, email support@hithoot.com with: your name and contact details; the work you say is being used; the channel, show and date (and a link to where it was shown, if you have one); a statement that you believe in good faith the use isn’t authorized; and, for copyright, a statement that your notice is accurate and that you are the owner or authorized to act for the owner, with your physical or electronic signature. We review every notice, may remove recordings or switch off STREAMS while we look into it, and tell the channel. A channel that believes a notice was a mistake can reply to us with its reasons. Channels that repeatedly infringe are closed.
5. STREAMS To Other Platforms
When you add a STREAM, HIT HOOT sends your show to that platform with the key you give it. You are responsible for that platform’s own rules and for what is shown there. HIT HOOT is not responsible for a platform refusing, ending or removing a stream.
6. Packages, Billing And Cancelling
Packages are paid monthly or yearly through Stripe and renew automatically, each month or each year, until cancelled. By choosing a package, you authorize the charge to your payment method at the start of every month or year until you cancel. You can cancel any time in Package & Billing: your package keeps working to the end of the month or year you paid for, and you are not charged again.
Each package includes the AIR hours, BEAMS and STREAMS shown on the Pricing page. AIR hours come each month (on a yearly package too) and unused hours don’t carry over. Extra Hours add AIR hours for the current month and are charged when you add them. + BEAM adds a camera to your package for a monthly or yearly price; adding one charges, and removing one credits, the difference for the rest of your month or year at once, and it renews with your package. Moving up or down a package charges or credits the difference for the rest of your month or year.
7. No Refunds
Charges are final and non-refundable, except as required by law or stated in these Terms. No refunds are issued for unused AIR hours or Extra Hours, partial months or years after you cancel, or a channel suspended for breaking these Terms.
8. Fair Use
HIT HOOT may limit or pause anything that harms the Service or other customers, such as streams far beyond a package’s limits or attempts to get around them.
9. The Tools
AIR, BEAM, OVERLAY, STREAMS and STUDIO are provided as they are and may change over time. They work while your channel is in good standing.
10. Disclaimers And Limits Of Liability
The Service is provided “as is” and “as available.” LIVE shows depend on your cameras, connections and the platforms you send to, and can be delayed or interrupted. To the fullest extent allowed by law, HIT HOOT is not liable for indirect, incidental or consequential damages, and its total liability for any claim is limited to the amount you paid HIT HOOT in the 12 months before the claim.
11. Suspension And Termination
HIT HOOT may suspend or close a channel that breaks these Terms or doesn’t pay. Provisions about ownership, billing and liability survive termination.
12. Governing Law
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.
13. Changes To These Terms
HIT HOOT may update these Terms. Material changes will be posted on the Service and emailed to account owners. Continued use after an update means you accept it.
14. Related Policies
These Terms include by reference our Privacy Policy.
15. Contact
Questions about these Terms, and copyright or acceptable use complaints: support@hithoot.com.